2012 Edition


Service Science – 2012 edition


Summer School on Service Science and Enterprise Modelling (SSEM) 2012
Monday, 10th of September – Friday, 21th of September, Wroclaw, Poland


Service Economy and Service Science

  • What are services – definitions, classifications and examples
  • The essence and scope of service economy
  • The background, goals and main players of service science
  • Distinction between service-dominant (S-D) and goods-dominant (G-D) logic, and influences on service systems
  • IT dimension of services
  • The Future of Service Systems

Business Processes and Enterprise Modeling

  • Motivation: the need for conceptual models
  • Limitations of general purpose modeling languages
  • Multi-perspective enterprise modeling
  • Modeling and analysing business process models
  • Enterprise modeling as a foundation for method engineering

Service Systems Engineering

  • Cloud Computing
  • Service Oriented Architecture (SOA)
  • Software as a Service (SaaS)li>
  • Web Services

Academic Board

  • Prof. Rainer Alt, University of Leipzig
  • Prof. Bogdan Franczyk, University of Leipzig &Wroclaw University of Economics
  • Prof. Ulrich Frank, University Duisburg-Essen
  • Prof. Ryszard Kowalczyk Swinburne University of Technology, Melbourne &Wroclaw University of Economics
  • Prof. Leszek Maciaszek, Wroclaw University of Economics & Macquarie University, Sydney
  • Prof. Dr. André Ludwig, University of Leipzig

Organizing Team

  • Dr. Monika Sitarska
    Summer School Coordinator
  • Dr. Ryszard Zygala
    Summer School Coordinator
  • Katarzyna Marciniak
    Summer School Student Coordinator

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